• Payment is due before items ship, custom work does not begin until payments are completed
• Payment plans are available via ShopPay or privately
• Please understand that every item is handmade and may have a small flaw due to human error
• At Hoshiikins we want a positive, encouraging environment! Harassment and rudeness are NOT tolerated
• Buying items for the sole intention of reselling or trading will result in a ban
• Reselling items for more than you purchased them for will result in a ban, items advertised as OOAK can be an exception. Customs do not fall under the "OOAK" specific category and follow normal pricing procedure. 
• Breaking our ToS may result in design repurpose and loss of exclusivity depending on the severity of the offense.
• We are not responsible for errors made in shipment (address, color selection, etc.) not made aware to us before dispatch
• We reserve the right to refuse service at any time, thank you!

I offer my pieces via silent auctions on a weekly basis, featured on the front page of my shop. I offer a closer look at each individual piece on my Instagram- @hoshiikins and @hoshiikinsshop 

Over my seven years in this art form, I've found this has worked best for my customers and myself! In the past I did offer time-based releases, but ran into issues such as bot usage, resellers and tech issues which became extremely stressful. Using silent auction type systems has allowed me to focus on the art via being able to pour all the time needed on each piece, allowing people to name the price they are comfortable with and preventing resellers from scalping my hard work and taking advantage of my customers. This is my only livelihood and allows me to support myself!

Customs are offered via Silent Auction and announced beforehand on my 'News' page and Instagram, typically four times a year. I'd love to have the opportunity to bring your vision to life!

• Gently comb when needed
• Handle with clean hands- oils and dirt can easily transfer to faux fur.
• Store in a cool, dry place out of the sun. Recommendations include a dedicated drawer, box or wall hook. 
• Never wash or wet your ears. Fluffs can be refreshed with a bit of translucent, oil absorbing powder then brushed out.
• Ear cuffs and stud earrings can be personally added, please DO NOT ever add plugs yourself as this will ruin them. Proper infrastructure inside has to be planned beforehand for sturdiness and to prevent the fabric stretching and bubbling over time.
• Bobby pins can be used to secure the headband in place

• Gently comb when need, light shedding is normal
• Handle with clean hands, faux fur can easily pick up dirt and oils from your skin. 
• Keep in a well ventilated area, just like a fluffy stuffed animal, strong odors can cling to the internal stuffing and fabric. Do not smoke around your gear, it will ruin it.
• Store in a cool, dry place out of the sun. Recommendations include a dedicated drawer, box or wall hook. 
• Non-airbrushed tails can be surface washed with gentle detergent and cool water, never hot as this will melt the fibers. Never wash an airbrushed tail, it will ruin it.